interactive logon process initialization has failed

They do not want to lose their data - the daughter is using this machine for
college course work and has not backed up recently.

Based on my past experience working with Dell tech support, they aren't
going to know how to solve this problem - they follow their script, which
eventually arrives at wipe & reinstall. Since it is a Dell, Microsoft won't
talk to us/them unless we pay them to help us fix their bug.

Your suggestion will not work unless you can logon to the system - the
problem I am reporting prevents that.

"Mary" wrote:

> You should advise the customer to contact Dell for free support. However, I
> found this off the wall suggestion in Help that might apply: Open Ease of
> Access center in Control Panel and click on Change Administrative Settings
> and uncheck Apply to all Logon.... Ease of access used to be called
> Accessibility Options. It sounds like the user inadvertently started one of
> those processes and I would go through them all to make sure.
>
> "wyocowboy" wrote:
>
> > A customer brought a pretty new Dell laptop w/Vista Home Premium into the
> > shop that is getting this error on bootup. Same error in Safe Mode & Last
> > Known Good Config. I tried taking the system repair option from the F8 boot
> > menu and did a system restore to the day before the problem occurred but get
> > the same error.
> >
> > I then ran Startup Repair instead of system restore and Startup Repair did
> > not detect any problems.
> >
> > Any ideas on how to fix this, short of a wipe and reinstall?
> >
> >
 >> Stay informed about: interactive logon process initialization has failed 

wyocowboy wrote:
> They do not want to lose their data - the daughter is using this machine for
> college course work and has not backed up recently.
>
> Based on my past experience working with Dell tech support, they aren't
> going to know how to solve this problem - they follow their script, which
> eventually arrives at wipe & reinstall. Since it is a Dell, Microsoft won't
> talk to us/them unless we pay them to help us fix their bug.
>
> Your suggestion will not work unless you can logon to the system - the
> problem I am reporting prevents that.

I don't have the answer, but you should just back up the daughter's data
now. Either boot with Knoppix or a Bart's PE with an external usb drive
connected for target or pull the laptop drive and put it in an
enclosure/slave-adapter and use one of your working Windows machines.

Once the data is off and safely burned to CD/DVD-R, you can go forward
with either talking to Dell tech support or do a reinstall.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 >> Stay informed about: interactive logon process initialization has failed 

It's probably coming to that. In XP, a repair reinstall would fix this, but
there isn't that option in Vista (step backwards, in my opinion). This is my
first encounter with Windows Vista Cratered Edition, and I am suspecting it
won't be the last.

I did run chkdsk /r from the command prompt available in System Recovery
Options and it found and fixed a slew of errors. Still got the error, so am
running it a second time. I am betting that the hard drive doesn't have a
mechanical problem in its first few months of usage. If chkdsk doesn't fix
it, it is W&R time. Dell tech support is usually useless.

FWIW, the original problem was that she started getting SideBySide errors
whenever she tried to run an Office 2007 app, so she tried a reinstall of
Office 2007, worked with Dell tech support, and then the support techs at the
college got their hands on it and reportedly tried installing Office 2003!
While I could see that causing big problems (if it did not do the proper
checks and abort), I wouldn't expect it to kill the user logon process.
Indeed, she was able to logon to the machine up until this morning.

"Malke" wrote:

> wyocowboy wrote:
> > They do not want to lose their data - the daughter is using this machine for
> > college course work and has not backed up recently.
> >
> > Based on my past experience working with Dell tech support, they aren't
> > going to know how to solve this problem - they follow their script, which
> > eventually arrives at wipe & reinstall. Since it is a Dell, Microsoft won't
> > talk to us/them unless we pay them to help us fix their bug.
> >
> > Your suggestion will not work unless you can logon to the system - the
> > problem I am reporting prevents that.
>
> I don't have the answer, but you should just back up the daughter's data
> now. Either boot with Knoppix or a Bart's PE with an external usb drive
> connected for target or pull the laptop drive and put it in an
> enclosure/slave-adapter and use one of your working Windows machines.
>
> Once the data is off and safely burned to CD/DVD-R, you can go forward
> with either talking to Dell tech support or do a reinstall.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
 >> Stay informed about: interactive logon process initialization has failed 

wyocowboy;2829800 Wrote:
>
>
> FWIW, the original problem was that she started getting SideBySide
> errors
>
>

I know its an old topic, but it was 1st on google so I figured I'd pay
it forward here.

I ran across the here:
http://www.neowin.net/forum/lofiversion/index.php/t519877.html

Basically I booted up with Knoppix & emailed the Application event log
to myself.
Used another Vista machine to view the log & see the error.
Burnt a copy of the bad manifest to a CD & booted up my Vista DVD to
the command prompt and overwrote the old file.

Restarted & everything was good again. ANother hat tip to PJPoon over
at Neowin.

Hope this helps somebody..


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 >> Stay informed about: interactive logon process initialization has failed 

I had this exact problem about a week ago, and thought I had lost
everything-- turns out the problem was EASY to solve:

I contacted Dell Customer Support. They initially told me they
couldn't help, but then changed their minds. After an exchange of
several emails they agreed to send me a replacedment "Operating System"
CD (the CD also said things like, "Already Installed on Your Computer"
and "Reinstallation DVD"). I started up my computer, pressed F12 to set
my computer to boot from the CD/ DVD drive, and just followed the
instructions from there. Nothing was lost, and I have had no problems
since.

I had lost my original reinstallantion DVD, but Dell was more than
happy to help me out with sending me a new one. My computer was still
under warranty, so that may have made my case easier. Once they agreed
to mail me the DVD, it arrived within 24 hours! This ended up being a
FAST and EAST solution to what appeared to be an intractable problem!
DO IT! GOOD LUCK!


--
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 >> Stay informed about: interactive logon process initialization has failed 

Many thanks to Mindless Automation for posting this fix! This problem
began after uninstalling Kaspersky, which was blocking my internet
access and then installing Avast!. Everything was working great until I
rebooted, Interactive Logon Process Initialization Has Failed. I
thought no, prob, system restore, copy over old registry hives from
backreg folder, no problem. Nope! None of the Windows Repair options
worked, tried them all. Typically I would try to look at the logs using
Sysinternals ERD 2007, but its not compatible with Vista. There is an
"unattach mode" which allows you to copy files, just can't use any of
the tools or have access to the registry. So I copied the
Application.evtx file to an external drive. I then attached it to
another PC running Vista, copied the file to that PC and viewed the log.
There were multiple Windows Logon Errors plus SidebySide errors. The
SideBySide errors point to a file located in
C:\windows\winsxs\manifests\x86_microsoft.windows.common(long string of
numbers).manifest. I grabbed a copy of the file from the working Vista
machine to the external drive. Went back to the broken machine and
copied it, and presto! Logged In! I thought I was looking at a format.
Thank you so much!!!!! But I think the machine may still have
viruses...


--
connectthedots
 >> Stay informed about: interactive logon process initialization has failed 

WOW! I just had a Vista computer doing the same thing. I used a slight
alteration of the method described to but essentially the same fix. A
bad .manifest file. Also, I had a bit of trouble copying a new file
into the location and had to change some file and folder security
settings to allow copy-to access.

Thanks to Mindless Automation for the post on the fix though. Learn
something new every day in computers.

All is good. Now I just got to get rid of those nasty viruses and
rootkits.

Mark


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 >> Stay informed about: interactive logon process initialization has failed 

I feel like I'm real close to fixing this but I need more info.
How do you figure out which is the bad manifest file? I have nearly
20,000 .manifest files and none of them are like the one described here;
C:\windows\winsxs\manifests\x86_microsoft.windows. common(long string
of
numbers).manifest. just isn't there, though some are close.
I don't know what I'm missing in the post from mindless, but it seems
incomplete to me, how are you all figuring out which manifest is
corrupt?

I know this is old, but there's not a lot of info out there on this
issue and I'd appreciate any help.


--
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 >> Stay informed about: interactive logon process initialization has failed 

"maccentric" wrote in message

>
> I feel like I'm real close to fixing this but I need more info.
> How do you figure out which is the bad manifest file? I have nearly
> 20,000 .manifest files and none of them are like the one described here;
> C:\windows\winsxs\manifests\x86_microsoft.windows. common(long string
> of
> numbers).manifest. just isn't there, though some are close.
> I don't know what I'm missing in the post from mindless, but it seems
> incomplete to me, how are you all figuring out which manifest is
> corrupt?
>
> I know this is old, but there's not a lot of info out there on this
> issue and I'd appreciate any help.
>
>
> --
> maccentric

From what I read, Mindless Automaton found the manifest file by reading the
Application event log. Presumably the error(s) in the log identify the file.
 >> Stay informed about: interactive logon process initialization has failed 

Mindless Automaton;852216 Wrote:
> wyocowboy;2829800 Wrote:
> >
> >
> > FWIW, the original problem was that she started getting SideBySide
> > errors
> >
> >
>
> I know its an old topic, but it was 1st on google so I figured I'd pay
> it forward here.
>
> I ran across the here:
> http://www.neowin.net/forum/lofiversion/index.php/t519877.html
>
> Basically I booted up with Knoppix & emailed the Application event log
> to myself.
> Used another Vista machine to view the log & see the error.
> Burnt a copy of the bad manifest to a CD & booted up my Vista DVD to
> the command prompt and overwrote the old file.
>
> Restarted & everything was good again. ANother hat tip to PJPoon over
> at Neowin.
>
> Hope this helps somebody..
>
>
> --
> Mindless Automaton
> ------------------------------------------------------------------------
> Mindless Automaton's Profile:
> http://forums.techarena.in/members/mindless-automaton.htm
> View this thread: http://forums.techarena.in/vista-help/742756.htm
>
> http://forums.techarena.in

thank you very much for you advice .. i tried it and it work
perfectly.
i boot up from Ubuntu CD and find the log file in
c:\windows\system32\winvert\ .. i took application and system log files
and open them in another Vista computer. after i fond the damaged file
and it's location, transferred it back to the laptop and overwrite the
old file and reboot... booooom .. logon windows come again.
you save me man it was my boss laptop ..

regards and sorry for my weak language,

*_note_*: the site mentioned in the post is not
available any more.
 >> Stay informed about: interactive logon process initialization has failed 

REFORMAT YOUR COMPUTER AND LET ME
PLAY WITH YOUR GRANDMA'S DIAPER.
 >> Stay informed about: interactive logon process initialization has failed