Sony Video Camera will not run on vista, help please?

External Since: Apr 14, 2007 Posts: 3

Review: HP Media Center M7750n with Vista Premium
When I plug in the camcorder I get the beep noise, but no pop up asking me
what I want to do (as I do when I plug in other devices such as still camera
SM card etc).
The camera is visible in Device Manager under other devices but the icon has
an exclamation mark and when I open it states that there is no driver for the
device. I contacted Canon and they suggest I contact HP, because the device
should not require a driver and that there must be a problem within the
partition?? Sorry I am no expert in computers. The camera works fine on
another computer with XP but I want it to work on my new computer with Vista.
when I try to use the various video editing software (Muvee auto producer,
windows movie maker) none of them can detect the camcorder. So now what? Any
suggestions would be most appreciated. can I copy drivers from XP?
Mary P

"Adam Albright" wrote:

> On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
> wrote:
>
> >I have tried both and neither work. The camera recognizes the firewire as the
> >screen displays DV- IN. Vista recognizes the camera but searches for a
> >driver, Canaon states a driver should not be necessary
> >Mary Poole
>
> This is what works for me.
>
> NOTE: I have the Vista Business version and only have the limited
> Movie Maker, not DVD maker. I use professional level video software so
> I'm just walking through this using Movie Maker just to see what
> happens.
>
> I just grabbed a consumer level digital camera. A Cannon ZR45 I often
> carry around with me just in case something happens. It is one of many
> digitals cameras of all prices ranges I tried with Vista and they all
> work properly without me having to do anything. Wink

>
> 1. I plugged in a firewire cable to the camera and into my computer.
> After doing so I immediately get the audio cue that Vista "sees"
> the camera. So far, so good.
>
> 2. I open up Movie Maker, from the File Menu select import from
> Digital Camera.
>
> 3. Vista opens a window asking for a name, WHERE on my system I
> want to import to and the format. I leave the defaults so it
> will import to my video folder as a DV compressed AVI file.
>
> 4. I click next, then a new window opens asking if I want to import
> the entire video tape or just a portion.
>
> 5. I select the second option, to select a portion. A new window
> opens, I hear my camera's motor spin up and in a few seconds I
> see the video from the tape in the camera, in the camera's viewer
> window AND I also see the same video tape's starting frame
> displayed in Windows' Movie Maker.
>
> 6. I see controls in Movie Maker I can use to set where I should
> start the video from with typical scrubber controls. I ignore that
> and just click on the Start Video Import button.
>
> 7. I import about 60 seconds worth of video. As I'm doing this I
> see the video play in BOTH my camera's viewer and in Movie Maker.
>
> 8. After stopping, the video I just captured automatically appears
> in Movie Maker's Import List and gets loaded into the Movie Maker
> preview window. It plays fine with audio in sync from within
> Movie Maker.
>
> So Vista CAN correctly import a DV AVI file from a digital camera.
>
> Not that said, what I don't see in Movie Maker is any indication of
> what's happending behind the scenes. So while your camera is connected
> to the computer, showing the correct DV status, but in a "stop"
> situation, go to Control Panel, Administrative Tools, then Device
> Manager.
>
> Now look for your camera in Device Manager. For me, Vista Business
> added a new category; Imaging Devices. Expanding that tab I see my
> Canon camera listed. Right click, then properties, then look at
> details for the driver. For me it finds:
>
> C:\Windows\system 32\drivers\msdv.sys
> Provider: Microsoft
> File version 6.0.6000.16386 (vista)rtm.061101-2205)
>
> If you don't see this driver or a similar one if by chance a different
> version of Vista installs a different driver then gets installed with
> the business version I'm using, then something is wrong with your
> install of Vista, like it can't find this driver, or it is somehow
> damanged or isn't pointed to correctly or just don't start up.
>
> If you can't see what I saw in your camera then either something is
> wrong with how your motherboard, BIOS or particular computer handles
> firewire, your firewire cable isn't plugged in correctly, or is
> damanged or your camera isn't configured correctly to properly
> communicate with Windows.
>
> Coming from a professional background I KNOW for a fact some digital
> cameras do not support the NECESSARY OCHI compliant IEEE 1394/DV
> interface. So while they say they work under Firewire, they wonder
> away from the specs which means what the send and receive from the
> firewire connector may NOT be compatiable.
>
> I further learned from experience that some computers regardless if
> they say they are OCHI compliant or not DO NOT correct support a
> proper firewire interface if same is part of the motherboard. I had a
> old system that had firewire built into the motherboard and while I
> could capture video from all my cameras just fine, it refused to
> properly send video back to some cameras and would drop frames like
> crazy. Only after adding a external firewire card to my computer that
> I knew for a FACT was OCHI compliant did this computer finally work
> correctly with all my video cameras. You may have this problem.
>
> That's about all I can think of.
>
>
>
>
>
>

External Since: Dec 04, 2008 Posts: 1

"Janomac101" wrote:

> Hi all, hope someone out there can help me.
> I own a Sony Video Camera.
> Type DCR-TRV265E Easy HandyCam Digital 8.
> It has USB Streaming and digital in and out.
> It also has ilink facilities.
>
> On purchasing a Dell Dimension Computer last week I have found that I have a
> problem connecting it to download my films.
> This computer now runs Vista Premium.
> The ‘Picture Package’ Ver 1 software seems to load and I can see my film
> when I am running the ‘adjust and confirm USB stream’; but when it comes to
> downloading the film the whole thing shuts down. It says something about
> destination file lost.
> I have found that when I try to run it through the Microsoft moviemaker it
> can not detect the camera, (a problem I never had with my previous computer
> running Microsoft XP). I should say that I’m using a USB cable.
> The weird thing is that the hardware devices folder in the control panel
> does detect the camera and says it is working properly.
> I have spoke to Dell support but too little avail. They say I should try the
> iLink cable, but I never needed it before with my previous and much older
> computer.
> Can you help?
> Is there a download or patch for this problem?
> Is there another way round it?
> I should add that although my camera can use a firewire or iLink cable this
> new computer doesn’t have a port, although maybe I could get on fitted at a
> later date.
> Look forward to hearing from you.
> Kind regards,
> Ian Caira.
>

Ian, after you read the posts from Vista users below, you won't feel so
alone. You won't find any answers either. My $500 Sony camera no longer
works because I got a new computer with VISTA installed...although it worked
perfectly with my XP. Vista will continue to blame every device, knowing
full well it is a Vista issue. I plan to get rid of Vista rather than
purchase a new camera, printer, etc. Especially since Vista will not even
acknowledge these issues, which I take to mean they don't plan to resolve the
issue...instead they are passing the blame and the buck to Sony, etc. I'm
very tired of all the "this program is not responding" or "not running" or
device "not found" messages. (Plug and Play..forget it)

I also don't appreciate the suggested Vista "fixes" here (new cables, etc.)
that have not solved anyone's problem with their camera. It's just another
way to shift the focus away from the real problem..which is clearly --Vista.

Good luck with your camera. I use my camera for business and this Vista
driver issue has stopped me in my tracks. Extremely frustrating to say the
least.

My post will probably be moderated out of here..but felt good to say it.