Sony Video Camera will not run on vista, help please?

Um, have you talked to Sony? This isn't the first Sony product I've heard of
that doesn't work on Vista...

Dana Cline - MCE MVP

"Janomac101" wrote in message

> Hi all, hope someone out there can help me.
> I own a Sony Video Camera.
> Type DCR-TRV265E Easy HandyCam Digital 8.
> It has USB Streaming and digital in and out.
> It also has ilink facilities.
>
> On purchasing a Dell Dimension Computer last week I have found that I have
> a
> problem connecting it to download my films.
> This computer now runs Vista Premium.
> The 'Picture Package' Ver 1 software seems to load and I can see my film
> when I am running the 'adjust and confirm USB stream'; but when it comes
> to
> downloading the film the whole thing shuts down. It says something about
> destination file lost.
> I have found that when I try to run it through the Microsoft moviemaker it
> can not detect the camera, (a problem I never had with my previous
> computer
> running Microsoft XP). I should say that I'm using a USB cable.
> The weird thing is that the hardware devices folder in the control panel
> does detect the camera and says it is working properly.
> I have spoke to Dell support but too little avail. They say I should try
> the
> iLink cable, but I never needed it before with my previous and much older
> computer.
> Can you help?
> Is there a download or patch for this problem?
> Is there another way round it?
> I should add that although my camera can use a firewire or iLink cable
> this
> new computer doesn't have a port, although maybe I could get on fitted at
> a
> later date.
> Look forward to hearing from you.
> Kind regards,
> Ian Caira.
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Yep, Microsoft changed something in the native drivers for Vista. My FX1
use to work flawlessly under all of the betas and RCs of Vista but in the
final release it's a no go.

The camera is recognized but only Windows Movie Maker can capture the video.
I use firewire as my connection. The camcorder use to be recognized as two
different devices but on RTM it now only is recornized as one device. The
drivers are different than under XP. So my major two apps for capturing
video don't see it any longer. I boot into XP to capture and then back to
Vista to edit. Hoping to find a resolution to the problem but so far Sony
and MS are not of much help.


"Dana Cline - MVP" wrote in message

> Um, have you talked to Sony? This isn't the first Sony product I've heard
> of that doesn't work on Vista...
>
> Dana Cline - MCE MVP
>
> "Janomac101" wrote in message
>
>> Hi all, hope someone out there can help me.
>> I own a Sony Video Camera.
>> Type DCR-TRV265E Easy HandyCam Digital 8.
>> It has USB Streaming and digital in and out.
>> It also has ilink facilities.
>>
>> On purchasing a Dell Dimension Computer last week I have found that I
>> have a
>> problem connecting it to download my films.
>> This computer now runs Vista Premium.
>> The 'Picture Package' Ver 1 software seems to load and I can see my film
>> when I am running the 'adjust and confirm USB stream'; but when it comes
>> to
>> downloading the film the whole thing shuts down. It says something about
>> destination file lost.
>> I have found that when I try to run it through the Microsoft moviemaker
>> it
>> can not detect the camera, (a problem I never had with my previous
>> computer
>> running Microsoft XP). I should say that I'm using a USB cable.
>> The weird thing is that the hardware devices folder in the control panel
>> does detect the camera and says it is working properly.
>> I have spoke to Dell support but too little avail. They say I should try
>> the
>> iLink cable, but I never needed it before with my previous and much older
>> computer.
>> Can you help?
>> Is there a download or patch for this problem?
>> Is there another way round it?
>> I should add that although my camera can use a firewire or iLink cable
>> this
>> new computer doesn't have a port, although maybe I could get on fitted at
>> a
>> later date.
>> Look forward to hearing from you.
>> Kind regards,
>> Ian Caira.
>>
>
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Many thanks I'll give it a try.

"Brad Gaffney" wrote:

> Try this:
> Shutdown your pc.
> Connect your video camera, and turn it on.
> Then start up your computer with the camera already on.
>
> This worked for me and my JVC camera.
>
>
> "Janomac101" wrote in message
>
> > Hi all, hope someone out there can help me.
> > I own a Sony Video Camera.
> > Type DCR-TRV265E Easy HandyCam Digital 8.
> > It has USB Streaming and digital in and out.
> > It also has ilink facilities.
> >
> > On purchasing a Dell Dimension Computer last week I have found that I have
> > a
> > problem connecting it to download my films.
> > This computer now runs Vista Premium.
> > The ‘Picture Package’ Ver 1 software seems to load and I can see my film
> > when I am running the ‘adjust and confirm USB stream’; but when it comes
> > to
> > downloading the film the whole thing shuts down. It says something about
> > destination file lost.
> > I have found that when I try to run it through the Microsoft moviemaker it
> > can not detect the camera, (a problem I never had with my previous
> > computer
> > running Microsoft XP). I should say that I’m using a USB cable.
> > The weird thing is that the hardware devices folder in the control panel
> > does detect the camera and says it is working properly.
> > I have spoke to Dell support but too little avail. They say I should try
> > the
> > iLink cable, but I never needed it before with my previous and much older
> > computer.
> > Can you help?
> > Is there a download or patch for this problem?
> > Is there another way round it?
> > I should add that although my camera can use a firewire or iLink cable
> > this
> > new computer doesn’t have a port, although maybe I could get on fitted at
> > a
> > later date.
> > Look forward to hearing from you.
> > Kind regards,
> > Ian Caira.
> >
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Thanks for the help. I did try sony and to be honest they seemed pretty
disinterested at me plight.

"Dana Cline - MVP" wrote:

> Um, have you talked to Sony? This isn't the first Sony product I've heard of
> that doesn't work on Vista...
>
> Dana Cline - MCE MVP
>
> "Janomac101" wrote in message
>
> > Hi all, hope someone out there can help me.
> > I own a Sony Video Camera.
> > Type DCR-TRV265E Easy HandyCam Digital 8.
> > It has USB Streaming and digital in and out.
> > It also has ilink facilities.
> >
> > On purchasing a Dell Dimension Computer last week I have found that I have
> > a
> > problem connecting it to download my films.
> > This computer now runs Vista Premium.
> > The 'Picture Package' Ver 1 software seems to load and I can see my film
> > when I am running the 'adjust and confirm USB stream'; but when it comes
> > to
> > downloading the film the whole thing shuts down. It says something about
> > destination file lost.
> > I have found that when I try to run it through the Microsoft moviemaker it
> > can not detect the camera, (a problem I never had with my previous
> > computer
> > running Microsoft XP). I should say that I'm using a USB cable.
> > The weird thing is that the hardware devices folder in the control panel
> > does detect the camera and says it is working properly.
> > I have spoke to Dell support but too little avail. They say I should try
> > the
> > iLink cable, but I never needed it before with my previous and much older
> > computer.
> > Can you help?
> > Is there a download or patch for this problem?
> > Is there another way round it?
> > I should add that although my camera can use a firewire or iLink cable
> > this
> > new computer doesn't have a port, although maybe I could get on fitted at
> > a
> > later date.
> > Look forward to hearing from you.
> > Kind regards,
> > Ian Caira.
> >
>
>
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Thanks for your message.
The way this is going I think I may have to fork out more money and get and
iLink socket fitted to this 'brand' new computer. All a bit depressing really.
Why don't the manufactures keep one eye on what impact changing things has
on the end user?
Again, thanks for your help.

"HDFatBoy2003" wrote:

> Yep, Microsoft changed something in the native drivers for Vista. My FX1
> use to work flawlessly under all of the betas and RCs of Vista but in the
> final release it's a no go.
>
> The camera is recognized but only Windows Movie Maker can capture the video.
> I use firewire as my connection. The camcorder use to be recognized as two
> different devices but on RTM it now only is recornized as one device. The
> drivers are different than under XP. So my major two apps for capturing
> video don't see it any longer. I boot into XP to capture and then back to
> Vista to edit. Hoping to find a resolution to the problem but so far Sony
> and MS are not of much help.
>
>
> "Dana Cline - MVP" wrote in message
>
> > Um, have you talked to Sony? This isn't the first Sony product I've heard
> > of that doesn't work on Vista...
> >
> > Dana Cline - MCE MVP
> >
> > "Janomac101" wrote in message
> >
> >> Hi all, hope someone out there can help me.
> >> I own a Sony Video Camera.
> >> Type DCR-TRV265E Easy HandyCam Digital 8.
> >> It has USB Streaming and digital in and out.
> >> It also has ilink facilities.
> >>
> >> On purchasing a Dell Dimension Computer last week I have found that I
> >> have a
> >> problem connecting it to download my films.
> >> This computer now runs Vista Premium.
> >> The 'Picture Package' Ver 1 software seems to load and I can see my film
> >> when I am running the 'adjust and confirm USB stream'; but when it comes
> >> to
> >> downloading the film the whole thing shuts down. It says something about
> >> destination file lost.
> >> I have found that when I try to run it through the Microsoft moviemaker
> >> it
> >> can not detect the camera, (a problem I never had with my previous
> >> computer
> >> running Microsoft XP). I should say that I'm using a USB cable.
> >> The weird thing is that the hardware devices folder in the control panel
> >> does detect the camera and says it is working properly.
> >> I have spoke to Dell support but too little avail. They say I should try
> >> the
> >> iLink cable, but I never needed it before with my previous and much older
> >> computer.
> >> Can you help?
> >> Is there a download or patch for this problem?
> >> Is there another way round it?
> >> I should add that although my camera can use a firewire or iLink cable
> >> this
> >> new computer doesn't have a port, although maybe I could get on fitted at
> >> a
> >> later date.
> >> Look forward to hearing from you.
> >> Kind regards,
> >> Ian Caira.
> >>
> >
> >
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Yes, the driver model changed for Vista, but then again Sony has had over a
year to get their drivers fixed, and it sounds like they didn't bother.
Well, at least you can use MM to import the firewire video...I would think
that would be easier than booting back to XP...

Dana Cline - MCE MVP

"HDFatBoy2003" wrote in message

> Yep, Microsoft changed something in the native drivers for Vista. My FX1
> use to work flawlessly under all of the betas and RCs of Vista but in the
> final release it's a no go.
>
> The camera is recognized but only Windows Movie Maker can capture the
> video. I use firewire as my connection. The camcorder use to be
> recognized as two different devices but on RTM it now only is recornized
> as one device. The drivers are different than under XP. So my major two
> apps for capturing video don't see it any longer. I boot into XP to
> capture and then back to Vista to edit. Hoping to find a resolution to the
> problem but so far Sony and MS are not of much help.
>
>
> "Dana Cline - MVP" wrote in message
>
>> Um, have you talked to Sony? This isn't the first Sony product I've heard
>> of that doesn't work on Vista...
>>
>> Dana Cline - MCE MVP
>>
>> "Janomac101" wrote in message
>>
>>> Hi all, hope someone out there can help me.
>>> I own a Sony Video Camera.
>>> Type DCR-TRV265E Easy HandyCam Digital 8.
>>> It has USB Streaming and digital in and out.
>>> It also has ilink facilities.
>>>
>>> On purchasing a Dell Dimension Computer last week I have found that I
>>> have a
>>> problem connecting it to download my films.
>>> This computer now runs Vista Premium.
>>> The 'Picture Package' Ver 1 software seems to load and I can see my film
>>> when I am running the 'adjust and confirm USB stream'; but when it comes
>>> to
>>> downloading the film the whole thing shuts down. It says something about
>>> destination file lost.
>>> I have found that when I try to run it through the Microsoft moviemaker
>>> it
>>> can not detect the camera, (a problem I never had with my previous
>>> computer
>>> running Microsoft XP). I should say that I'm using a USB cable.
>>> The weird thing is that the hardware devices folder in the control panel
>>> does detect the camera and says it is working properly.
>>> I have spoke to Dell support but too little avail. They say I should try
>>> the
>>> iLink cable, but I never needed it before with my previous and much
>>> older
>>> computer.
>>> Can you help?
>>> Is there a download or patch for this problem?
>>> Is there another way round it?
>>> I should add that although my camera can use a firewire or iLink cable
>>> this
>>> new computer doesn't have a port, although maybe I could get on fitted
>>> at a
>>> later date.
>>> Look forward to hearing from you.
>>> Kind regards,
>>> Ian Caira.
>>>
>>
>>
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

You can get a FireWire card for maybe $10 if you look around online...

Dana Cline - MCE MVP

"Janomac101" wrote in message

> Thanks for your message.
> The way this is going I think I may have to fork out more money and get
> and
> iLink socket fitted to this 'brand' new computer. All a bit depressing
> really.
> Why don't the manufactures keep one eye on what impact changing things has
> on the end user?
> Again, thanks for your help.
>
> "HDFatBoy2003" wrote:
>
>> Yep, Microsoft changed something in the native drivers for Vista. My FX1
>> use to work flawlessly under all of the betas and RCs of Vista but in the
>> final release it's a no go.
>>
>> The camera is recognized but only Windows Movie Maker can capture the
>> video.
>> I use firewire as my connection. The camcorder use to be recognized as
>> two
>> different devices but on RTM it now only is recornized as one device.
>> The
>> drivers are different than under XP. So my major two apps for capturing
>> video don't see it any longer. I boot into XP to capture and then back
>> to
>> Vista to edit. Hoping to find a resolution to the problem but so far Sony
>> and MS are not of much help.
>>
>>
>> "Dana Cline - MVP" wrote in message
>>
>> > Um, have you talked to Sony? This isn't the first Sony product I've
>> > heard
>> > of that doesn't work on Vista...
>> >
>> > Dana Cline - MCE MVP
>> >
>> > "Janomac101" wrote in message
>> >
>> >> Hi all, hope someone out there can help me.
>> >> I own a Sony Video Camera.
>> >> Type DCR-TRV265E Easy HandyCam Digital 8.
>> >> It has USB Streaming and digital in and out.
>> >> It also has ilink facilities.
>> >>
>> >> On purchasing a Dell Dimension Computer last week I have found that I
>> >> have a
>> >> problem connecting it to download my films.
>> >> This computer now runs Vista Premium.
>> >> The 'Picture Package' Ver 1 software seems to load and I can see my
>> >> film
>> >> when I am running the 'adjust and confirm USB stream'; but when it
>> >> comes
>> >> to
>> >> downloading the film the whole thing shuts down. It says something
>> >> about
>> >> destination file lost.
>> >> I have found that when I try to run it through the Microsoft
>> >> moviemaker
>> >> it
>> >> can not detect the camera, (a problem I never had with my previous
>> >> computer
>> >> running Microsoft XP). I should say that I'm using a USB cable.
>> >> The weird thing is that the hardware devices folder in the control
>> >> panel
>> >> does detect the camera and says it is working properly.
>> >> I have spoke to Dell support but too little avail. They say I should
>> >> try
>> >> the
>> >> iLink cable, but I never needed it before with my previous and much
>> >> older
>> >> computer.
>> >> Can you help?
>> >> Is there a download or patch for this problem?
>> >> Is there another way round it?
>> >> I should add that although my camera can use a firewire or iLink cable
>> >> this
>> >> new computer doesn't have a port, although maybe I could get on fitted
>> >> at
>> >> a
>> >> later date.
>> >> Look forward to hearing from you.
>> >> Kind regards,
>> >> Ian Caira.
>> >>
>> >
>> >
>>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

That's one of the many reasons I'll never buy another Sony product...

Dana Cline - MCE MVP

"Janomac101" wrote in message

> Thanks for the help. I did try sony and to be honest they seemed pretty
> disinterested at me plight.
>
> "Dana Cline - MVP" wrote:
>
>> Um, have you talked to Sony? This isn't the first Sony product I've heard
>> of
>> that doesn't work on Vista...
>>
>> Dana Cline - MCE MVP
>>
>> "Janomac101" wrote in message
>>
>> > Hi all, hope someone out there can help me.
>> > I own a Sony Video Camera.
>> > Type DCR-TRV265E Easy HandyCam Digital 8.
>> > It has USB Streaming and digital in and out.
>> > It also has ilink facilities.
>> >
>> > On purchasing a Dell Dimension Computer last week I have found that I
>> > have
>> > a
>> > problem connecting it to download my films.
>> > This computer now runs Vista Premium.
>> > The 'Picture Package' Ver 1 software seems to load and I can see my
>> > film
>> > when I am running the 'adjust and confirm USB stream'; but when it
>> > comes
>> > to
>> > downloading the film the whole thing shuts down. It says something
>> > about
>> > destination file lost.
>> > I have found that when I try to run it through the Microsoft moviemaker
>> > it
>> > can not detect the camera, (a problem I never had with my previous
>> > computer
>> > running Microsoft XP). I should say that I'm using a USB cable.
>> > The weird thing is that the hardware devices folder in the control
>> > panel
>> > does detect the camera and says it is working properly.
>> > I have spoke to Dell support but too little avail. They say I should
>> > try
>> > the
>> > iLink cable, but I never needed it before with my previous and much
>> > older
>> > computer.
>> > Can you help?
>> > Is there a download or patch for this problem?
>> > Is there another way round it?
>> > I should add that although my camera can use a firewire or iLink cable
>> > this
>> > new computer doesn't have a port, although maybe I could get on fitted
>> > at
>> > a
>> > later date.
>> > Look forward to hearing from you.
>> > Kind regards,
>> > Ian Caira.
>> >
>>
>>
>>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Thanks for your help, much appreciated.

"Dana Cline - MVP" wrote:

> That's one of the many reasons I'll never buy another Sony product...
>
> Dana Cline - MCE MVP
>
> "Janomac101" wrote in message
>
> > Thanks for the help. I did try sony and to be honest they seemed pretty
> > disinterested at me plight.
> >
> > "Dana Cline - MVP" wrote:
> >
> >> Um, have you talked to Sony? This isn't the first Sony product I've heard
> >> of
> >> that doesn't work on Vista...
> >>
> >> Dana Cline - MCE MVP
> >>
> >> "Janomac101" wrote in message
> >>
> >> > Hi all, hope someone out there can help me.
> >> > I own a Sony Video Camera.
> >> > Type DCR-TRV265E Easy HandyCam Digital 8.
> >> > It has USB Streaming and digital in and out.
> >> > It also has ilink facilities.
> >> >
> >> > On purchasing a Dell Dimension Computer last week I have found that I
> >> > have
> >> > a
> >> > problem connecting it to download my films.
> >> > This computer now runs Vista Premium.
> >> > The 'Picture Package' Ver 1 software seems to load and I can see my
> >> > film
> >> > when I am running the 'adjust and confirm USB stream'; but when it
> >> > comes
> >> > to
> >> > downloading the film the whole thing shuts down. It says something
> >> > about
> >> > destination file lost.
> >> > I have found that when I try to run it through the Microsoft moviemaker
> >> > it
> >> > can not detect the camera, (a problem I never had with my previous
> >> > computer
> >> > running Microsoft XP). I should say that I'm using a USB cable.
> >> > The weird thing is that the hardware devices folder in the control
> >> > panel
> >> > does detect the camera and says it is working properly.
> >> > I have spoke to Dell support but too little avail. They say I should
> >> > try
> >> > the
> >> > iLink cable, but I never needed it before with my previous and much
> >> > older
> >> > computer.
> >> > Can you help?
> >> > Is there a download or patch for this problem?
> >> > Is there another way round it?
> >> > I should add that although my camera can use a firewire or iLink cable
> >> > this
> >> > new computer doesn't have a port, although maybe I could get on fitted
> >> > at
> >> > a
> >> > later date.
> >> > Look forward to hearing from you.
> >> > Kind regards,
> >> > Ian Caira.
> >> >
> >>
> >>
> >>
>
>
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

Dana,

When it comes to a firewire connections Sony (and many other manufacturers)
haven't had to write a driver since XP SP2. When their products worked with
the native drives through all of the Vista betas and RCs why on earth would
you expect Sony (or anyone else) to write the drivers when MS has been
supplying them?

Apparently, you aren't much of a videographer. There is a huge difference
in the quality of the captured footage between the dvr-ms (Windows Movie
Maker) format and the native mt2 file created by a Hi-Def camcorder.

This is not something you can blame on the hardware manufacturer. MS pulled
the support sometime between RC2 and RTM. It's not that there were any
problems with the drivers, they were the same ones used on XP SP2 and XP
x64. There was absolutely no reason to pull the support except (in hopes)
of driving more users to Windows Movie Maker.




"Dana Cline - MVP" wrote in message

> Yes, the driver model changed for Vista, but then again Sony has had over
> a year to get their drivers fixed, and it sounds like they didn't bother.
> Well, at least you can use MM to import the firewire video...I would think
> that would be easier than booting back to XP...
>
> Dana Cline - MCE MVP
>
> "HDFatBoy2003" wrote in message
>
>> Yep, Microsoft changed something in the native drivers for Vista. My FX1
>> use to work flawlessly under all of the betas and RCs of Vista but in the
>> final release it's a no go.
>>
>> The camera is recognized but only Windows Movie Maker can capture the
>> video. I use firewire as my connection. The camcorder use to be
>> recognized as two different devices but on RTM it now only is recornized
>> as one device. The drivers are different than under XP. So my major two
>> apps for capturing video don't see it any longer. I boot into XP to
>> capture and then back to Vista to edit. Hoping to find a resolution to
>> the problem but so far Sony and MS are not of much help.
>>
>>
>> "Dana Cline - MVP" wrote in message
>>
>>> Um, have you talked to Sony? This isn't the first Sony product I've
>>> heard of that doesn't work on Vista...
>>>
>>> Dana Cline - MCE MVP
>>>
>>> "Janomac101" wrote in message
>>>
>>>> Hi all, hope someone out there can help me.
>>>> I own a Sony Video Camera.
>>>> Type DCR-TRV265E Easy HandyCam Digital 8.
>>>> It has USB Streaming and digital in and out.
>>>> It also has ilink facilities.
>>>>
>>>> On purchasing a Dell Dimension Computer last week I have found that I
>>>> have a
>>>> problem connecting it to download my films.
>>>> This computer now runs Vista Premium.
>>>> The 'Picture Package' Ver 1 software seems to load and I can see my
>>>> film
>>>> when I am running the 'adjust and confirm USB stream'; but when it
>>>> comes to
>>>> downloading the film the whole thing shuts down. It says something
>>>> about
>>>> destination file lost.
>>>> I have found that when I try to run it through the Microsoft moviemaker
>>>> it
>>>> can not detect the camera, (a problem I never had with my previous
>>>> computer
>>>> running Microsoft XP). I should say that I'm using a USB cable.
>>>> The weird thing is that the hardware devices folder in the control
>>>> panel
>>>> does detect the camera and says it is working properly.
>>>> I have spoke to Dell support but too little avail. They say I should
>>>> try the
>>>> iLink cable, but I never needed it before with my previous and much
>>>> older
>>>> computer.
>>>> Can you help?
>>>> Is there a download or patch for this problem?
>>>> Is there another way round it?
>>>> I should add that although my camera can use a firewire or iLink cable
>>>> this
>>>> new computer doesn't have a port, although maybe I could get on fitted
>>>> at a
>>>> later date.
>>>> Look forward to hearing from you.
>>>> Kind regards,
>>>> Ian Caira.
>>>>
>>>
>>>
>>
>
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

I have a Canon, a Sony and a JVC and none of them will run on Vista. I have
to use my husbands computer with XP to transfer video files. The Canon is new
and ads stated it was Vista compatable (not!). I actually use my husbands
computer for a lot of tasks that Vista just wont do.

"Janomac101" wrote:

> Hi all, hope someone out there can help me.
> I own a Sony Video Camera.
> Type DCR-TRV265E Easy HandyCam Digital 8.
> It has USB Streaming and digital in and out.
> It also has ilink facilities.
>
> On purchasing a Dell Dimension Computer last week I have found that I have a
> problem connecting it to download my films.
> This computer now runs Vista Premium.
> The ‘Picture Package’ Ver 1 software seems to load and I can see my film
> when I am running the ‘adjust and confirm USB stream’; but when it comes to
> downloading the film the whole thing shuts down. It says something about
> destination file lost.
> I have found that when I try to run it through the Microsoft moviemaker it
> can not detect the camera, (a problem I never had with my previous computer
> running Microsoft XP). I should say that I’m using a USB cable.
> The weird thing is that the hardware devices folder in the control panel
> does detect the camera and says it is working properly.
> I have spoke to Dell support but too little avail. They say I should try the
> iLink cable, but I never needed it before with my previous and much older
> computer.
> Can you help?
> Is there a download or patch for this problem?
> Is there another way round it?
> I should add that although my camera can use a firewire or iLink cable this
> new computer doesn’t have a port, although maybe I could get on fitted at a
> later date.
> Look forward to hearing from you.
> Kind regards,
> Ian Caira.
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

I have tried both and neither work. The camera recognizes the firewire as the
screen displays DV- IN. Vista recognizes the camera but searches for a
driver, Canaon states a driver should not be necessary
Mary Poole

"Barb Bowman" wrote:

> Have you tried firewire as opposed to USB?
>
> On Sat, 14 Apr 2007 12:10:01 -0700, Mary P
> wrote:
>
> >I have a Canon, a Sony and a JVC and none of them will run on Vista. I have
> >to use my husbands computer with XP to transfer video files. The Canon is new
> >and ads stated it was Vista compatable (not!). I actually use my husbands
> >computer for a lot of tasks that Vista just wont do.
> >
> >"Janomac101" wrote:
> >
>
 >> Stay informed about: Sony Video Camera will not run on vista, help please? 

On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
wrote:

>I have tried both and neither work. The camera recognizes the firewire as the
>screen displays DV- IN. Vista recognizes the camera but searches for a
>driver, Canaon states a driver should not be necessary
>Mary Poole

This is what works for me.

NOTE: I have the Vista Business version and only have the limited
Movie Maker, not DVD maker. I use professional level video software so
I'm just walking through this using Movie Maker just to see what
happens.

I just grabbed a consumer level digital camera. A Cannon ZR45 I often
carry around with me just in case something happens. It is one of many
digitals cameras of all prices ranges I tried with Vista and they all
work properly without me having to do anything.

1. I plugged in a firewire cable to the camera and into my computer.
After doing so I immediately get the audio cue that Vista "sees"
the camera. So far, so good.

2. I open up Movie Maker, from the File Menu select import from
Digital Camera.

3. Vista opens a window asking for a name, WHERE on my system I
want to import to and the format. I leave the defaults so it
will import to my video folder as a DV compressed AVI file.

4. I click next, then a new window opens asking if I want to import
the entire video tape or just a portion.

5. I select the second option, to select a portion. A new window
opens, I hear my camera's motor spin up and in a few seconds I
see the video from the tape in the camera, in the camera's viewer
window AND I also see the same video tape's starting frame
displayed in Windows' Movie Maker.

6. I see controls in Movie Maker I can use to set where I should
start the video from with typical scrubber controls. I ignore that
and just click on the Start Video Import button.

7. I import about 60 seconds worth of video. As I'm doing this I
see the video play in BOTH my camera's viewer and in Movie Maker.

8. After stopping, the video I just captured automatically appears
in Movie Maker's Import List and gets loaded into the Movie Maker
preview window. It plays fine with audio in sync from within
Movie Maker.

So Vista CAN correctly import a DV AVI file from a digital camera.

Not that said, what I don't see in Movie Maker is any indication of
what's happending behind the scenes. So while your camera is connected
to the computer, showing the correct DV status, but in a "stop"
situation, go to Control Panel, Administrative Tools, then Device
Manager.

Now look for your camera in Device Manager. For me, Vista Business
added a new category; Imaging Devices. Expanding that tab I see my
Canon camera listed. Right click, then properties, then look at
details for the driver. For me it finds:

C:\Windows\system 32\drivers\msdv.sys
Provider: Microsoft
File version 6.0.6000.16386 (vista)rtm.061101-2205)

If you don't see this driver or a similar one if by chance a different
version of Vista installs a different driver then gets installed with
the business version I'm using, then something is wrong with your
install of Vista, like it can't find this driver, or it is somehow
damanged or isn't pointed to correctly or just don't start up.

If you can't see what I saw in your camera then either something is
wrong with how your motherboard, BIOS or particular computer handles
firewire, your firewire cable isn't plugged in correctly, or is
damanged or your camera isn't configured correctly to properly
communicate with Windows.

Coming from a professional background I KNOW for a fact some digital
cameras do not support the NECESSARY OCHI compliant IEEE 1394/DV
interface. So while they say they work under Firewire, they wonder
away from the specs which means what the send and receive from the
firewire connector may NOT be compatiable.

I further learned from experience that some computers regardless if
they say they are OCHI compliant or not DO NOT correct support a
proper firewire interface if same is part of the motherboard. I had a
old system that had firewire built into the motherboard and while I
could capture video from all my cameras just fine, it refused to
properly send video back to some cameras and would drop frames like
crazy. Only after adding a external firewire card to my computer that
I knew for a FACT was OCHI compliant did this computer finally work
correctly with all my video cameras. You may have this problem.

That's about all I can think of.
 >> Stay informed about: Sony Video Camera will not run on vista, help please?