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KMS Client Activation returns 0xC004F039 error

 
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William Luo

External


Since: Jan 30, 2007
Posts: 2



(Msg. 1) Posted: Tue Jan 30, 2007 12:23 am
Post subject: KMS Client Activation returns 0xC004F039 error
Archived from groups: microsoft>public>windows>vista>installation_setup (more info?)

I created a KMS host with a volume license key for MS partner.
But when I tried to active any KMS client in my intranet with the following
command:
C:\Windows\System32>cscript slmgr.vbs -ato
I saw the error:
0xC004F039 The computer could not be activated. The Key Management Service
could not be reached.

Why is it not the 0xC004F038 error (n-count is not enough)?

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Darrell Gorter[MSFT]

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Since: Nov 28, 2006
Posts: 280



(Msg. 2) Posted: Tue Jan 30, 2007 12:23 am
Post subject: RE: KMS Client Activation returns 0xC004F039 error [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello William,
The KMS server machine is not activated. Until the machine that is running
the KMS Server service, is activated you will get this message.
Once you activate that machine against the Activation servers, then the KMS
clients will be able to communicate to the KMS server. At which point you
will start getting the 0xc004f038 messages until the n-count hits 25.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "William Luo"
|>Subject: KMS Client Activation returns 0xC004F039 error
|>Date: Tue, 30 Jan 2007 00:23:29 +0800
|>Lines: 11
|>X-Priority: 3
|>X-MSMail-Priority: Normal
|>X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
|>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
|>X-RFC2646: Format=Flowed; Original
|>Message-ID:
|>Newsgroups: microsoft.public.windows.vista.installation_setup
|>NNTP-Posting-Host: 219.144.141.130
|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:3556
|>X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
|>
|>I created a KMS host with a volume license key for MS partner.
|>But when I tried to active any KMS client in my intranet with the
following
|>command:
|>C:\Windows\System32>cscript slmgr.vbs -ato
|>I saw the error:
|>0xC004F039 The computer could not be activated. The Key Management
Service
|>could not be reached.
|>
|>Why is it not the 0xC004F038 error (n-count is not enough)?
|>
|>
|>

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William Luo

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Since: Jan 30, 2007
Posts: 2



(Msg. 3) Posted: Tue Jan 30, 2007 9:04 am
Post subject: Re: KMS Client Activation returns 0xC004F039 error [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sorry that I didn't mention that I ran slmgr.vbs -ato at the KMS host,
the KMS host was successfully activated by itself.

So, there must be other reason for this problem.
Any other hints?

P.S.
I run telnet mykms:1688 from a Windows XP and the error is:
Could not open the connection to the host, on port 1688: Connect failed.
So I guess the Software Licensing service has some problem.
But I can see from the Services management panel that the
Software Licensing service is of Started status.


""Darrell Gorter[MSFT]"" wrote in message

> Hello William,
> The KMS server machine is not activated. Until the machine that is
> running
> the KMS Server service, is activated you will get this message.
> Once you activate that machine against the Activation servers, then the
> KMS
> clients will be able to communicate to the KMS server. At which point you
> will start getting the 0xc004f038 messages until the n-count hits 25.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>From: "William Luo"
> |>Subject: KMS Client Activation returns 0xC004F039 error
> |>Date: Tue, 30 Jan 2007 00:23:29 +0800
> |>Lines: 11
> |>X-Priority: 3
> |>X-MSMail-Priority: Normal
> |>X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> |>X-RFC2646: Format=Flowed; Original
> |>Message-ID:
> |>Newsgroups: microsoft.public.windows.vista.installation_setup
> |>NNTP-Posting-Host: 219.144.141.130
> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> |>Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.installation_setup:3556
> |>X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> |>
> |>I created a KMS host with a volume license key for MS partner.
> |>But when I tried to active any KMS client in my intranet with the
> following
> |>command:
> |>C:\Windows\System32>cscript slmgr.vbs -ato
> |>I saw the error:
> |>0xC004F039 The computer could not be activated. The Key Management
> Service
> |>could not be reached.
> |>
> |>Why is it not the 0xC004F038 error (n-count is not enough)?
> |>
> |>
> |>
>
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bsimon

External


Since: Feb 08, 2007
Posts: 1



(Msg. 4) Posted: Thu Feb 08, 2007 4:21 pm
Post subject: RE: KMS Client Activation returns 0xC004F039 error [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Darrell,
I am wondering can we reduce the number of client since I have to run the
test before I can roll out the Vista. Since, I dont have 25 machine on the
test environment. Is there any way to reduce the client count on KMS host
for testing purpose first? it is really hard for us for do the testing.

Simon

""Darrell Gorter[MSFT]"" wrote:

> Hello William,
> The KMS server machine is not activated. Until the machine that is running
> the KMS Server service, is activated you will get this message.
> Once you activate that machine against the Activation servers, then the KMS
> clients will be able to communicate to the KMS server. At which point you
> will start getting the 0xc004f038 messages until the n-count hits 25.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>From: "William Luo"
> |>Subject: KMS Client Activation returns 0xC004F039 error
> |>Date: Tue, 30 Jan 2007 00:23:29 +0800
> |>Lines: 11
> |>X-Priority: 3
> |>X-MSMail-Priority: Normal
> |>X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> |>X-RFC2646: Format=Flowed; Original
> |>Message-ID:
> |>Newsgroups: microsoft.public.windows.vista.installation_setup
> |>NNTP-Posting-Host: 219.144.141.130
> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> |>Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.installation_setup:3556
> |>X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> |>
> |>I created a KMS host with a volume license key for MS partner.
> |>But when I tried to active any KMS client in my intranet with the
> following
> |>command:
> |>C:\Windows\System32>cscript slmgr.vbs -ato
> |>I saw the error:
> |>0xC004F039 The computer could not be activated. The Key Management
> Service
> |>could not be reached.
> |>
> |>Why is it not the 0xC004F038 error (n-count is not enough)?
> |>
> |>
> |>
>
>
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carlrimmel

External


Since: Feb 22, 2007
Posts: 1



(Msg. 5) Posted: Thu Feb 22, 2007 10:58 am
Post subject: Re: KMS Client Activation returns 0xC004F039 error [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Did you have any luck getting past this? I am in a similar
situation. I ran the cscript slmgr.vbs -ipk <volume license key> and
that worked but when I tried to then activate the machine using the -
ato option, it always failed. So, I activated it using the MAK
license we own and that seemed to work (its activated) but it is not
receiving any kms requests from our clients and appears to be dead.

On Jan 29, 8:04 pm, "William Luo" wrote:
> Sorry that I didn't mention that I ran slmgr.vbs -ato at theKMShost,
> theKMShost was successfully activated by itself.
>
> So, there must be other reason for this problem.
> Any other hints?
>
> P.S.
> I run telnet mykms:1688 from a Windows XP and the error is:
> Could not open the connection to the host, on port 1688: Connect failed.
> So I guess the Software Licensing service has some problem.
> But I can see from the Services management panel that the
> Software Licensing service is of Started status.
>
> ""Darrell Gorter[MSFT]"" wrote in message
>
>
>
> > Hello William,
> > TheKMSserver machine is not activated. Until the machine that is
> > running
> > theKMSServer service, is activated you will get this message.
> > Once you activate that machine against the Activation servers, then the
> >KMS
> > clients will be able to communicate to theKMSserver. At which point you
> > will start getting the 0xc004f038 messages until the n-count hits 25.
> > Thanks,
> > Darrell Gorter[MSFT]
>
> > This posting is provided "AS IS" with no warranties, and confers no rights
> > --------------------
> > |>From: "William Luo"
> > |>Subject:KMSClient Activation returns 0xC004F039 error
> > |>Date: Tue, 30 Jan 2007 00:23:29 +0800
> > |>Lines: 11
> > |>X-Priority: 3
> > |>X-MSMail-Priority: Normal
> > |>X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> > |>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> > |>X-RFC2646: Format=Flowed; Original
> > |>Message-ID:
> > |>Newsgroups: microsoft.public.windows.vista.installation_setup
> > |>NNTP-Posting-Host: 219.144.141.130
> > |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> > |>Xref: TK2MSFTNGHUB02.phx.gbl
> > microsoft.public.windows.vista.installation_setup:3556
> > |>X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> > |>
> > |>I created aKMShost with a volume license key for MS partner.
> > |>But when I tried to active anyKMSclient in my intranet with the
> > following
> > |>command:
> > |>C:\Windows\System32>cscript slmgr.vbs -ato
> > |>I saw the error:
> > |>0xC004F039 The computer could not be activated. The Key Management
> > Service
> > |>could not be reached.
> > |>
> > |>Why is it not the 0xC004F038 error (n-count is not enough)?
> > |>
> > |>
> > |>
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Vespera

External


Since: Feb 18, 2009
Posts: 1



(Msg. 6) Posted: Wed Feb 18, 2009 10:25 am
Post subject: Re: KMS Client Activation returns 0xC004F039 error [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The first thing I would try is ensure that name resolution is working to
the internet, so that it can reach the KMS servers...

The second thing would be to go to the below link for some solutions
given.
http://forums.techarena.in/operating-systems/1125683.htm


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mcscotty

External


Since: May 05, 2010
Posts: 1



(Msg. 7) Posted: Wed May 05, 2010 1:26 pm
Post subject: Re: KMS Client Activation returns 0xC004F039 error [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I had the same problem with the 0xC004F039 error

After some poking around, I discovered that enabling the KMS server
process DOES NOT automatically open the port in the firewall that allows
the server to accept activation requests (on a 2008 R2 server at
least).

Looking in the firewall config, there was a "Key Management Service"
rule, but it was not activated, so the firewall was blocking all KMS
requests. Once I activated the firewall rule, allowing KMS traffic
through, everything worked properly.

I bet half of the people having trouble with a new KMS server trip over
this same problem.


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