Cant Delete inbox mail

Thanks! This worked for me, but FYI it removes all kept emails and folders
and puts them in a recovered messages folder.

"Mike Burgess" wrote:

> Close Windows Mail
> Click Start > Search > Advanced Search
> Location = Everywhere
> Place a check in "Include non-indexed, hidden, and system files"
> Name = (type) WindowsMail.MSMessageStore
>
> When completed, you should only see 2 instances
> Highlight, right-click and select: Delete
> Ok any prompts, close Search and restart WinMail
>
> Mike Burgess
> Microsoft MVP - Internet Explorer - 1999-2007
> "There's no place like 127.0.0.1"
> http://www.mvps.org/winhelp2002/hosts.htm
>
> "RickR" wrote in message
>
> > That probably won't work. At least it didn't for me. You can't mark it as
> > read, any more than you can delete it, because it doesn't exist. If you
> > check
> > the location where the messages are stored, it's not there. But the
> > "database" thinks it is. As people have written here many months ago, who
> > still had the problem, the only way I have seen to fix it is to change
> > your
> > identity name in Windows Mail. Actually, that doesn't fix the real
> > problem;
> > the message still can't be deleted. But at least it does allow you to send
> > new mail. My undeleteable message is in my Outbox. And as it apparently
> > generates an error when trying to send mail (although no message appears),
> > as
> > it will not allow any other messages sent with the same profile/identity
> > to
> > be sent. Changing the name of the identity/profile, by just adding a 1 to
> > the
> > end, let's me send mail.
> >
> > But that's a workaround. And doesn't get rid of the problem. Which has
> > existed for many months, apparently without an answer. This occurred on my
> > new machine, only a week old, with Vista Ultimate. I've also tried the
> > links
> > given to rebuild the database, with no success.
> >
> > So, what's the real answer to clearing them up. It appears to be pretty
> > darn
> > common, and I will certainly give Microsoft credit for getting to
> > information
> > on it just by clicking on a link on the error message. But it would be
> > nice
> > to clear up.
> >
> > Regards,
> >
> > Rick
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Mary" wrote in message
> >>
> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
> >> >
> >> > WHY? And how do I get rid of this message
> >>
> >> Try marking the message as read and then deleting it.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> http://www.fjsmjs.com
> >> Answer in newsgroup. Don't expect an answer to email.
> >>
> >>
>
>
 >> Stay informed about: Cant Delete inbox mail 

"Chris N" wrote in message

>
> Tried this and 'no go Joe' HELP!
> Chris N
>
>
> "Cosmic Rhapsody" wrote:
>
>> Why you are getting the message is because Wndows mail is having a
>> moment,
>> well that works for me, how to get rid of the messages is easier to
>> answer:-
>>
>> 1. Open Windows Mail
>> 2. Go to the the Deleted items Folder.
>> 3. Click once on any of the e-mails in that folder to highlight it.
>> 4. Right click on the deleted folder Icon on the left of the page.
>> 5. Click on "Empty 'Deleted Items' Folder"
>> 6. Repeat steps 4 & 5 for each e-mail in that folder.
>>
>> Yes this might prove to be a very longwinded process but it did work for
>> me,
>> having done it once I have not had a problem since, (Pats self on the
>> head)
>> Touch wood.
>>
>> Cosmic Rhapsody
>> "Mary" wrote:
>>
>> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>> >
>> > WHY? And how do I get rid of this message

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.
 >> Stay informed about: Cant Delete inbox mail 

Mine is doing the same thing. My items go to the delete folder but wont
empty after that. I cant find out anything or anyone who can help. Just 2
weeks old laptop and cant find any support to help resolve this issue.

"Mary" wrote:

> When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>
> WHY? And how do I get rid of this message
 >> Stay informed about: Cant Delete inbox mail 

Switch to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

It doesn't have that problem.

Gary VanderMolen


"Sheryl" wrote in message
> Mine is doing the same thing. My items go to the delete folder but wont
> empty after that. I cant find out anything or anyone who can help. Just 2
> weeks old laptop and cant find any support to help resolve this issue.
>
> "Mary" wrote:
>
>> When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>>
>> WHY? And how do I get rid of this message
 >> Stay informed about: Cant Delete inbox mail 

This method is NOT working. I have 258 e-mails in my deleted folder to prove
it. Microsoft needs to fix this NOW! Dee

"Frank Saunders, MS-MVP OE/WM" wrote:

> "Chris N" wrote in message
>
> >
> > Tried this and 'no go Joe' HELP!
> > Chris N
> >
> >
> > "Cosmic Rhapsody" wrote:
> >
> >> Why you are getting the message is because Wndows mail is having a
> >> moment,
> >> well that works for me, how to get rid of the messages is easier to
> >> answer:-
> >>
> >> 1. Open Windows Mail
> >> 2. Go to the the Deleted items Folder.
> >> 3. Click once on any of the e-mails in that folder to highlight it.
> >> 4. Right click on the deleted folder Icon on the left of the page.
> >> 5. Click on "Empty 'Deleted Items' Folder"
> >> 6. Repeat steps 4 & 5 for each e-mail in that folder.
> >>
> >> Yes this might prove to be a very longwinded process but it did work for
> >> me,
> >> having done it once I have not had a problem since, (Pats self on the
> >> head)
> >> Touch wood.
> >>
> >> Cosmic Rhapsody
> >> "Mary" wrote:
> >>
> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
> >> >
> >> > WHY? And how do I get rid of this message
>
> If you are not willing to just ignore them, the only way is to delete both
> copies of the database (which does not contain the messages, but only
> references to them) and let WinMail rebuild it.
> First close WinMail, then use Task Manager to make sure there are no
> instances of it under applications or processes.
> Then click Start | Search | Advanced Search
> Check the box to include non-indexed, hidden and system files.
> In the Name field type WindowsMail.MSMessageStore and click the Search
> button.
> It should show you two copies. Delete both of them and re-open WinMail.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>
 >> Stay informed about: Cant Delete inbox mail 

Once you get tired of messing with this repeating aggravation,
switch to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

It will import all your settings and emails automatically.

Gary VanderMolen


"Dee" wrote in message
> This method is NOT working. I have 258 e-mails in my deleted folder to prove
> it. Microsoft needs to fix this NOW! Dee
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Chris N" wrote in message
>>
>> >
>> > Tried this and 'no go Joe' HELP!
>> > Chris N
>> >
>> >
>> > "Cosmic Rhapsody" wrote:
>> >
>> >> Why you are getting the message is because Wndows mail is having a
>> >> moment,
>> >> well that works for me, how to get rid of the messages is easier to
>> >> answer:-
>> >>
>> >> 1. Open Windows Mail
>> >> 2. Go to the the Deleted items Folder.
>> >> 3. Click once on any of the e-mails in that folder to highlight it.
>> >> 4. Right click on the deleted folder Icon on the left of the page.
>> >> 5. Click on "Empty 'Deleted Items' Folder"
>> >> 6. Repeat steps 4 & 5 for each e-mail in that folder.
>> >>
>> >> Yes this might prove to be a very longwinded process but it did work for
>> >> me,
>> >> having done it once I have not had a problem since, (Pats self on the
>> >> head)
>> >> Touch wood.
>> >>
>> >> Cosmic Rhapsody
>> >> "Mary" wrote:
>> >>
>> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>> >> >
>> >> > WHY? And how do I get rid of this message
>>
>> If you are not willing to just ignore them, the only way is to delete both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>
 >> Stay informed about: Cant Delete inbox mail 

The only way to get rid of the deleted messages stuck in the deleted folder
is to repeatedly Empty it, but it will only remove a few messages at a time.

Once you get it cleared of the damaged ones that are preventing it, it
should work normally again, but until you manually Empty it, over and over
again, it will continue.

KB

"Dee" wrote in message

> This method is NOT working. I have 258 e-mails in my deleted folder to
> prove
> it. Microsoft needs to fix this NOW! Dee
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Chris N" wrote in message ...
>> >
>> > Tried this and 'no go Joe' HELP!
>> > Chris N
>> >
>> >
>> > "Cosmic Rhapsody" wrote:
>> >
>> >> Why you are getting the message is because Wndows mail is having a
>> >> moment,
>> >> well that works for me, how to get rid of the messages is easier to
>> >> answer:-
>> >>
>> >> 1. Open Windows Mail
>> >> 2. Go to the the Deleted items Folder.
>> >> 3. Click once on any of the e-mails in that folder to highlight it.
>> >> 4. Right click on the deleted folder Icon on the left of the page.
>> >> 5. Click on "Empty 'Deleted Items' Folder"
>> >> 6. Repeat steps 4 & 5 for each e-mail in that folder.
>> >>
>> >> Yes this might prove to be a very longwinded process but it did work
>> >> for
>> >> me,
>> >> having done it once I have not had a problem since, (Pats self on the
>> >> head)
>> >> Touch wood.
>> >>
>> >> Cosmic Rhapsody
>> >> "Mary" wrote:
>> >>
>> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>> >> >
>> >> > WHY? And how do I get rid of this message
>>
>> If you are not willing to just ignore them, the only way is to delete
>> both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>
 >> Stay informed about: Cant Delete inbox mail 

"Dee" wrote in message

> This method is NOT working. I have 258 e-mails in my deleted folder to
> prove
> it. Microsoft needs to fix this NOW! Dee

>> If you are not willing to just ignore them, the only way is to delete
>> both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>

Microsoft is not going to fix it NOW!
Where doesn't it work?
You can't shut down WinMail in Task Manager?
You don't have two copies of WindowsMail.MSMessageStore?
You can't delete them?

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.
 >> Stay informed about: Cant Delete inbox mail 

And there is always a chance that reverting to betaware, as is Live Mail,
you will then be engaging on another round of 'getting tired from messing
around with repeating aggravation'.
But go ahead and be a Microsoft guinea-pig, but first read the posts in Live
Mail newsgroup.
Its users choice then.
Rgds
Antioch


"Gary VanderMolen" wrote in message

> Once you get tired of messing with this repeating aggravation,
> switch to Windows Live Mail:
> http://get.live.com/betas/maildesktop_betas
>
> It will import all your settings and emails automatically.
>
> Gary VanderMolen
>
>
> "Dee" wrote in message
>
>> This method is NOT working. I have 258 e-mails in my deleted folder to
>> prove
>> it. Microsoft needs to fix this NOW! Dee
>>
>> "Frank Saunders, MS-MVP OE/WM" wrote:
>>
>>> "Chris N" wrote in message
>>>
>>> >
>>> > Tried this and 'no go Joe' HELP!
>>> > Chris N
>>> >
>>> >
>>> > "Cosmic Rhapsody" wrote:
>>> >
>>> >> Why you are getting the message is because Wndows mail is having a
>>> >> moment,
>>> >> well that works for me, how to get rid of the messages is easier to
>>> >> answer:-
>>> >>
>>> >> 1. Open Windows Mail
>>> >> 2. Go to the the Deleted items Folder.
>>> >> 3. Click once on any of the e-mails in that folder to highlight it.
>>> >> 4. Right click on the deleted folder Icon on the left of the page.
>>> >> 5. Click on "Empty 'Deleted Items' Folder"
>>> >> 6. Repeat steps 4 & 5 for each e-mail in that folder.
>>> >>
>>> >> Yes this might prove to be a very longwinded process but it did work
>>> >> for
>>> >> me,
>>> >> having done it once I have not had a problem since, (Pats self on the
>>> >> head)
>>> >> Touch wood.
>>> >>
>>> >> Cosmic Rhapsody
>>> >> "Mary" wrote:
>>> >>
>>> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>>> >> >
>>> >> > WHY? And how do I get rid of this message
>>>
>>> If you are not willing to just ignore them, the only way is to delete
>>> both
>>> copies of the database (which does not contain the messages, but only
>>> references to them) and let WinMail rebuild it.
>>> First close WinMail, then use Task Manager to make sure there are no
>>> instances of it under applications or processes.
>>> Then click Start | Search | Advanced Search
>>> Check the box to include non-indexed, hidden and system files.
>>> In the Name field type WindowsMail.MSMessageStore and click the Search
>>> button.
>>> It should show you two copies. Delete both of them and re-open WinMail.
>>>
>>> --
>>> Frank Saunders, MS-MVP OE/WM
>>> Do not send mail.
>>>
>
 >> Stay informed about: Cant Delete inbox mail 

You'll be a Microsoft guinea pig either way.
As far as I'm concerned, Windows Mail is barely beta quality.
I've had fewer aggravations with Windows Live Mail (knock on wood).

Gary VanderMolen


"antioch" wrote in message
> And there is always a chance that reverting to betaware, as is Live Mail, you will then be engaging on another round of 'getting
> tired from messing around with repeating aggravation'.
> But go ahead and be a Microsoft guinea-pig, but first read the posts in Live Mail newsgroup.
> Its users choice then.
> Rgds
> Antioch
>
>
> "Gary VanderMolen" wrote in message
>> Once you get tired of messing with this repeating aggravation,
>> switch to Windows Live Mail:
>> http://get.live.com/betas/maildesktop_betas
>>
>> It will import all your settings and emails automatically.
>>
>> Gary VanderMolen
>>
>>
>> "Dee" wrote in message
>>> This method is NOT working. I have 258 e-mails in my deleted folder to prove
>>> it. Microsoft needs to fix this NOW! Dee
>>>
>>> "Frank Saunders, MS-MVP OE/WM" wrote:
>>>
>>>> "Chris N" wrote in message
>>>>
>>>> >
>>>> > Tried this and 'no go Joe' HELP!
>>>> > Chris N
>>>> >
>>>> >
>>>> > "Cosmic Rhapsody" wrote:
>>>> >
>>>> >> Why you are getting the message is because Wndows mail is having a
>>>> >> moment,
>>>> >> well that works for me, how to get rid of the messages is easier to
>>>> >> answer:-
>>>> >>
>>>> >> 1. Open Windows Mail
>>>> >> 2. Go to the the Deleted items Folder.
>>>> >> 3. Click once on any of the e-mails in that folder to highlight it.
>>>> >> 4. Right click on the deleted folder Icon on the left of the page.
>>>> >> 5. Click on "Empty 'Deleted Items' Folder"
>>>> >> 6. Repeat steps 4 & 5 for each e-mail in that folder.
>>>> >>
>>>> >> Yes this might prove to be a very longwinded process but it did work for
>>>> >> me,
>>>> >> having done it once I have not had a problem since, (Pats self on the
>>>> >> head)
>>>> >> Touch wood.
>>>> >>
>>>> >> Cosmic Rhapsody
>>>> >> "Mary" wrote:
>>>> >>
>>>> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>>>> >> >
>>>> >> > WHY? And how do I get rid of this message
>>>>
>>>> If you are not willing to just ignore them, the only way is to delete both
>>>> copies of the database (which does not contain the messages, but only
>>>> references to them) and let WinMail rebuild it.
>>>> First close WinMail, then use Task Manager to make sure there are no
>>>> instances of it under applications or processes.
>>>> Then click Start | Search | Advanced Search
>>>> Check the box to include non-indexed, hidden and system files.
>>>> In the Name field type WindowsMail.MSMessageStore and click the Search
>>>> button.
>>>> It should show you two copies. Delete both of them and re-open WinMail.
>>>>
>>>> --
>>>> Frank Saunders, MS-MVP OE/WM
>>>> Do not send mail.
>>>>
>>
>
>
 >> Stay informed about: Cant Delete inbox mail 

OMG - I tried this and everything is gone. All my email, all gone. This is
not good.

"Mike Burgess" wrote:

> Close Windows Mail
> Click Start > Search > Advanced Search
> Location = Everywhere
> Place a check in "Include non-indexed, hidden, and system files"
> Name = (type) WindowsMail.MSMessageStore
>
> When completed, you should only see 2 instances
> Highlight, right-click and select: Delete
> Ok any prompts, close Search and restart WinMail
>
> Mike Burgess
> Microsoft MVP - Internet Explorer - 1999-2007
> "There's no place like 127.0.0.1"
> http://www.mvps.org/winhelp2002/hosts.htm
>
> "RickR" wrote in message
>
> > That probably won't work. At least it didn't for me. You can't mark it as
> > read, any more than you can delete it, because it doesn't exist. If you
> > check
> > the location where the messages are stored, it's not there. But the
> > "database" thinks it is. As people have written here many months ago, who
> > still had the problem, the only way I have seen to fix it is to change
> > your
> > identity name in Windows Mail. Actually, that doesn't fix the real
> > problem;
> > the message still can't be deleted. But at least it does allow you to send
> > new mail. My undeleteable message is in my Outbox. And as it apparently
> > generates an error when trying to send mail (although no message appears),
> > as
> > it will not allow any other messages sent with the same profile/identity
> > to
> > be sent. Changing the name of the identity/profile, by just adding a 1 to
> > the
> > end, let's me send mail.
> >
> > But that's a workaround. And doesn't get rid of the problem. Which has
> > existed for many months, apparently without an answer. This occurred on my
> > new machine, only a week old, with Vista Ultimate. I've also tried the
> > links
> > given to rebuild the database, with no success.
> >
> > So, what's the real answer to clearing them up. It appears to be pretty
> > darn
> > common, and I will certainly give Microsoft credit for getting to
> > information
> > on it just by clicking on a link on the error message. But it would be
> > nice
> > to clear up.
> >
> > Regards,
> >
> > Rick
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Mary" wrote in message
> >>
> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
> >> >
> >> > WHY? And how do I get rid of this message
> >>
> >> Try marking the message as read and then deleting it.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> http://www.fjsmjs.com
> >> Answer in newsgroup. Don't expect an answer to email.
> >>
> >>
>
>
 >> Stay informed about: Cant Delete inbox mail 

OMG - I did this (had stuck bad messages in my outbox and couldn't send
email) and now everything is gone. Every single one of my emails is gone.
This is not good. Damn.

"Mike Burgess" wrote:

> Close Windows Mail
> Click Start > Search > Advanced Search
> Location = Everywhere
> Place a check in "Include non-indexed, hidden, and system files"
> Name = (type) WindowsMail.MSMessageStore
>
> When completed, you should only see 2 instances
> Highlight, right-click and select: Delete
> Ok any prompts, close Search and restart WinMail
>
> Mike Burgess
> Microsoft MVP - Internet Explorer - 1999-2007
> "There's no place like 127.0.0.1"
> http://www.mvps.org/winhelp2002/hosts.htm
>
> "RickR" wrote in message
>
> > That probably won't work. At least it didn't for me. You can't mark it as
> > read, any more than you can delete it, because it doesn't exist. If you
> > check
> > the location where the messages are stored, it's not there. But the
> > "database" thinks it is. As people have written here many months ago, who
> > still had the problem, the only way I have seen to fix it is to change
> > your
> > identity name in Windows Mail. Actually, that doesn't fix the real
> > problem;
> > the message still can't be deleted. But at least it does allow you to send
> > new mail. My undeleteable message is in my Outbox. And as it apparently
> > generates an error when trying to send mail (although no message appears),
> > as
> > it will not allow any other messages sent with the same profile/identity
> > to
> > be sent. Changing the name of the identity/profile, by just adding a 1 to
> > the
> > end, let's me send mail.
> >
> > But that's a workaround. And doesn't get rid of the problem. Which has
> > existed for many months, apparently without an answer. This occurred on my
> > new machine, only a week old, with Vista Ultimate. I've also tried the
> > links
> > given to rebuild the database, with no success.
> >
> > So, what's the real answer to clearing them up. It appears to be pretty
> > darn
> > common, and I will certainly give Microsoft credit for getting to
> > information
> > on it just by clicking on a link on the error message. But it would be
> > nice
> > to clear up.
> >
> > Regards,
> >
> > Rick
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Mary" wrote in message
> >>
> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
> >> >
> >> > WHY? And how do I get rid of this message
> >>
> >> Try marking the message as read and then deleting it.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> http://www.fjsmjs.com
> >> Answer in newsgroup. Don't expect an answer to email.
> >>
> >>
>
>
 >> Stay informed about: Cant Delete inbox mail 

Did you look for a "Restored" folder. Everything should be in there.

Gary VanderMolen


"ega1" wrote in message
> OMG - I did this (had stuck bad messages in my outbox and couldn't send
> email) and now everything is gone. Every single one of my emails is gone.
> This is not good. Damn.
>
> "Mike Burgess" wrote:
>
>> Close Windows Mail
>> Click Start > Search > Advanced Search
>> Location = Everywhere
>> Place a check in "Include non-indexed, hidden, and system files"
>> Name = (type) WindowsMail.MSMessageStore
>>
>> When completed, you should only see 2 instances
>> Highlight, right-click and select: Delete
>> Ok any prompts, close Search and restart WinMail
>>
>> Mike Burgess
>> Microsoft MVP - Internet Explorer - 1999-2007
>> "There's no place like 127.0.0.1"
>> http://www.mvps.org/winhelp2002/hosts.htm
>>
>> "RickR" wrote in message
>>
>> > That probably won't work. At least it didn't for me. You can't mark it as
>> > read, any more than you can delete it, because it doesn't exist. If you
>> > check
>> > the location where the messages are stored, it's not there. But the
>> > "database" thinks it is. As people have written here many months ago, who
>> > still had the problem, the only way I have seen to fix it is to change
>> > your
>> > identity name in Windows Mail. Actually, that doesn't fix the real
>> > problem;
>> > the message still can't be deleted. But at least it does allow you to send
>> > new mail. My undeleteable message is in my Outbox. And as it apparently
>> > generates an error when trying to send mail (although no message appears),
>> > as
>> > it will not allow any other messages sent with the same profile/identity
>> > to
>> > be sent. Changing the name of the identity/profile, by just adding a 1 to
>> > the
>> > end, let's me send mail.
>> >
>> > But that's a workaround. And doesn't get rid of the problem. Which has
>> > existed for many months, apparently without an answer. This occurred on my
>> > new machine, only a week old, with Vista Ultimate. I've also tried the
>> > links
>> > given to rebuild the database, with no success.
>> >
>> > So, what's the real answer to clearing them up. It appears to be pretty
>> > darn
>> > common, and I will certainly give Microsoft credit for getting to
>> > information
>> > on it just by clicking on a link on the error message. But it would be
>> > nice
>> > to clear up.
>> >
>> > Regards,
>> >
>> > Rick
>> >
>> > "Frank Saunders, MS-MVP OE/WM" wrote:
>> >
>> >> "Mary" wrote in message
>> >>
>> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>> >> >
>> >> > WHY? And how do I get rid of this message
>> >>
>> >> Try marking the message as read and then deleting it.
>> >>
>> >> --
>> >> Frank Saunders, MS-MVP OE/WM
>> >> http://www.fjsmjs.com
>> >> Answer in newsgroup. Don't expect an answer to email.
>> >>
>> >>
>>
>>
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